Privacy Policy

Last updated: 18 January 2026

ARNEX, operated by ARWAY TECH LLP, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our Students–Teachers connecting application.

Information We Collect

  • Full name
  • Email address
  • Mobile number
  • Education details
  • Address and location
  • Device type, OS, and app usage data

How We Use Your Information

  • Create and manage user accounts
  • Match students with suitable teachers
  • Enable communication within the app
  • Improve app performance and user experience
  • Send updates, alerts, and notifications
  • Provide customer support

Data Sharing & Disclosure

  • We do not sell or rent user data
  • Limited profile visibility to other users
  • Trusted service providers (hosting, analytics)
  • Legal or regulatory requirements
  • Security and legal protection purposes

Data Storage & Security

We use industry-standard security practices including HTTPS encryption, secure servers, access control, and regular monitoring. However, no system is completely secure.

User Rights

  • Access and update personal data
  • Request account and data deletion
  • Withdraw consent for notifications

Data Retention

Data is retained only as long as necessary to provide services or to comply with legal obligations.

Policy Updates

We may update this policy periodically. Continued use of the app means acceptance of the updated policy.

Contact

ARNEX powered by ARWAY TECH LLP
Kumardangi, Near Municipality Road,
Raiganj, North Dinajpur, West Bengal – 733134
Email: arwaygroupofcompany@gmail.com